Shipping Policy

Shipping Policy

Effective Date: 01/01/2023

Thank you for choosing This shipping policy outlines our shipping and delivery practices to provide you with a seamless shopping experience. By making purchases on our website, you agree to comply with and be bound by this policy.

1. Shipping Methods and Times

  • We offer several shipping options, including standard and expedited shipping.
  • Shipping times may vary depending on your location and the selected shipping method. Estimated delivery times will be provided during the checkout process.

2. Order Processing

  • Orders are typically processed and shipped within 15 business days from the date of purchase (Luxury and customize)
  • Custom orders may have longer processing times. Details will be provided when placing a custom order.

3. Shipping Costs

  • Shipping costs are calculated based on the weight, dimensions of the package, and your location.
  • Shipping fees will be displayed during the checkout process before you finalize your purchase.

4. Shipping Destinations

  • We currently ship to [list of countries/regions you serve]. Please ensure your location is eligible for shipping before placing an order.

5. Tracking Your Order

  • You will receive a shipping confirmation email with tracking information once your order has been shipped.
  • You can track your order's progress using the provided tracking number on our website or the carrier's website.

6. Shipping Delays

  • While we make every effort to ensure timely deliveries, please note that external factors, such as weather or carrier delays, may impact delivery times.
  • We are not responsible for any delays in shipping that are beyond our control but will assist you in resolving any issues.

7. International Shipping

  • For international shipments, customs duties, taxes, or fees imposed by your country are your responsibility.
  • We do not mark packages as gifts or understate the value to evade customs duties or taxes.

8. Shipping Address

  • Please ensure that your shipping address is accurate and complete. We are not responsible for lost or misdirected packages due to incorrect addresses provided by customers.

9. Shipping Restrictions

  • Certain items may have shipping restrictions based on size, weight, or destination. These restrictions will be indicated during the checkout process.

10. Returns Due to Shipping Issues

  • If your order is lost or damaged during shipping, please refer to our return and refund policy for instructions on how to resolve the issue.

11. Contact Us

  • If you have any questions or concerns regarding our shipping policy or your order's shipment, please contact our customer support team at 03237606234/